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Call Center Executive Job in Dubai
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Call Center Executive Job in Dubai

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Company: Cresdata Information Technology
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Salary: 2000 - 4000 AED/month
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Posted Date: 6th Aug 2022
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Job Expires on 5th Sep 2022
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Employment type: Fulltime
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Job Location: Dubai, United Arab Emirates
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How to apply for this job

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To apply for this job, click on the apply button given below. To learn more about how to apply for this job, watch this video!

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Job Description

Promptly responding to customer queries via email, live chat, video, phone, and social media channels.  Immediately escalating serious complaints or issues that you are not equipped to deal with.  Liaising with colleagues or managers to find the best solutions to customers’ issues.  Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.  Maintaining a polite, helpful, and professional manner at all times.  Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.  Familiarizing yourself with new products and services as they are introduced.  Attending workshops and meetings as required.  Providing training to new customer service agents.

How many openings are there?

There are 10 openings for this position.

How much salary can you expect?

Your salary will depend on your skills and experience. You can expect a minimum salary of AED 2000, but you could earn up to AED 4000 if you meet the company's requirements.

How much experience is required for this job?

The candidate needs to have at least 2 - 3 year(s) of experience working in a similar position.

Who can apply for this job?

Both male and female candidates can apply for this job.

Which nationality candidates can apply for this job?

Only candidates from INDIA can apply for this job.

Which licenses are required to apply for this job?

No licenses are required to apply for this job.

Is a CV required?

Yes, a CV is mandatory.

What is the preferred visa status for this job?

Candidates do not need a visa to apply for this job.

Is Video Intro required?

No, a video intro is not required.

Is it a work from home job or work from office job?

It is a work from the office job.

Is accommodation provided by the company?

No, the company will not provide accommodation to the candidate.

Will food and transportation be provided by the company?

No, the company will not provide food and transportation to the candidate.

Will the company provide free visa to the candidate?

No, the company will not provide a free visa to the candidate.

How can you apply for this job?

You can apply for this job on the Skillbee App by clicking one button. You can schedule your interview with HR through the app as well.

About the company

Cresdata Information Technology is in search of talented and motivated individuals for the post of Call Center Executive in their office located in UNITED ARAB EMIRATES. They are a DIRECT COMPANY with a team of 11-50 employees working to offer services that ensure the highest standards of quality and perfection.

More about this job

What is a Call Center Executive?

A Call Center Executive is responsible for the overall management of a call center. They are in charge of developing and implementing policies, managing staff, determining customer needs and ensuring that calls are answered satisfactorily.

What qualifications are required to become a Call Center Executive?

1. Strong customer service skills

2. Proven experience in a telemarketing or call center setting

3. Excellent communication and problem solving abilities

4. Extensive knowledge of telephone systems, software programs, and procedures

5. Ability to lead and manage staff

What are the skills required to become a Call Center Executive?

The skills required to become a Call Center Executive include strong leadership and management abilities, experience in customer service, excellent communication and problem solving skills. Additionally, successful candidates typically have a background in business or marketing.

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