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Call Center Executive Job in Dubai
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Call Center Executive Job in Dubai

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Company: Ncri Ascentia Services Llc
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Salary: 4000 - 4500 AED/month
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Posted Date: 8th Jul 2022
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Job Expires on 7th Aug 2022
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Employment type: Fulltime
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Job Location: Dubai, United Arab Emirates
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How to apply for this job

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To apply for this job, click on the apply button given below. To learn more about how to apply for this job, watch this video!

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Job Description

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures.

How many openings are there?

This position has 5 openings.

How much salary can you expect?

Your salary will depend on your skills and experience. You can expect a minimum salary of AED 4000, but you could earn up to AED 4500 if you meet the company's requirements.

How much experience is required for this job?

The candidate needs to have 2 - 5 year(s) of experience to apply for this job.

Who can apply for this job?

Both male and female candidates can apply for this job.

Which nationality candidates can apply for this job?

Any candidate of any nationality is eligible to apply.

Which licenses are required to apply for this job?

No licenses are required to apply for this job.

Is a CV required?

Yes, a CV is mandatory.

What is the preferred visa status for this job?

Candidates with UAE Own/Freelance Visa, UAE Student Visa, UAE Spouse/Husband Visa can apply for this job.

Is Video Intro required?

No, a video intro is not required.

Is it a work from home job or work from office job?

It is a work from the office job.

Is accommodation provided by the company?

No, the company will not provide accommodation to the candidate.

Will food and transportation be provided by the company?

No, the company will not provide food and transportation to the candidate.

Will the company provide free visa to the candidate?

No, the company will not provide a free visa to the candidate.

How can you apply for this job?

You can apply for this job on the Skillbee App by clicking one button. You can schedule your interview with HR through the app as well.

About the company

Ncri Ascentia Services Llc is in search of talented and motivated individuals for the post of Call Center Executive in their office located in UNITED ARAB EMIRATES. They are a DIRECT COMPANY with a team of 51-200 employees working to offer services that ensure the highest standards of quality and perfection.

More about this job

What is a Call Center Executive?

A call center executive is a person who leads and oversees the operations of a call center. This position typically includes managing staff, developing policies and procedures, motivating employees, and ensuring customer satisfaction. Call center executives are responsible for providing excellent service to customers by addressing their needs effectively and efficiently.

What qualifications are required to become a Call Center Executive?

1. Proven experience in a customer service role

2. Strong leadership and communications skills

3. Excellent problem solving abilities

4. Highly organized and able to manage multiple tasks simultaneously

5. Proven success working independently

What are the skills required to become a Call Center Executive?

1. Strong leadership skills

2. Excellent communication and customer service skills

3. Proven experience in call center operations

4. Knowledge of telemarketing techniques and procedures

5. Ability to handle pressure

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