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Customer Care Associate Job in Dubai
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Customer Care Associate Job in Dubai

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Company: Cresdata Information Technology
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Salary: 1600 - 1800 AED/month
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Posted Date: 3rd Aug 2022
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Job Expires on 2nd Sep 2022
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Employment type: Fulltime
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Job Location: Dubai, United Arab Emirates
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How to apply for this job

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To apply for this job, click on the apply button given below. To learn more about how to apply for this job, watch this video!

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Job Description

Promptly responding to customer queries via email, live chat, video, phone, and social media channels.  Immediately escalating serious complaints or issues that you are not equipped to deal with.  Liaising with colleagues or managers to find the best solutions to customers’ issues.  Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.  Maintaining a polite, helpful, and professional manner at all times.  Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.  Familiarizing yourself with new products and services as they are introduced.  Attending workshops and meetings as required.  Providing training to new customer service agents.  Respecting client confidentiality at all times

How many openings are there?

There are 5 openings for this position.

How much salary can you expect?

You can expect a minimum salary of AED 1600 and can go up to AED 1800. The salary offered will depend on your skills and experience.

How much experience is required for this job?

The candidate does not need any experience to apply for this job.

Who can apply for this job?

Both male and female candidates can apply for this job.

Which nationality candidates can apply for this job?

Only candidates from INDIA can apply for this job.

Which licenses are required to apply for this job?

No licenses are required to apply for this job.

Is a CV required?

Yes, a CV is mandatory.

What is the preferred visa status for this job?

Candidates do not need a visa to apply for this job.

Is Video Intro required?

No, a video intro is not required.

Is it a work from home job or work from office job?

It is a work from the office job.

Is accommodation provided by the company?

No, the company will not provide accommodation to the candidate.

Will food and transportation be provided by the company?

No, the company will not provide food and transportation to the candidate.

Will the company provide free visa to the candidate?

No, the company will not provide a free visa to the candidate.

How can you apply for this job?

You can apply for this job on the Skillbee App by clicking one button. You can schedule your interview with HR through the app as well.

About the company

Cresdata Information Technology is in search of talented and motivated individuals for the post of Customer Care Associate in their office located in UNITED ARAB EMIRATES. They are a DIRECT COMPANY with a team of 11-50 employees working to offer services that ensure the highest standards of quality and perfection.

More about this job

What is a Customer Care Associate?

A customer care associate is a person who helps customers with their questions and problems. They may work in a call center or at an online store.

What qualifications are required to become a Customer Care Associate?

1. A customer care associate should have a good sense of communication and be able to effectively communicate with customers.

2. They must also be able to handle various issues that may come up during their work day, such as resolving complaints or assisting customers in finding solutions for their problems.

3. The customer care associate should have excellent problem solving skills and knowledge about the products they are servicing.

4. Finally, the employee should possess strong interpersonal skills so that they can build relationships with customers and provide support when necessary

What are the skills required to become a Customer Care Associate?

The skills required to become a Customer Care Associate include excellent communication and customer service skills, problem solving ability, computer literacy, and attention to detail. Additionally, the associate must be able to work well under pressure with minimal supervision.

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