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Customer Support Executive Job in Dubai
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Customer Support Executive Job in Dubai

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Company: Excelsior Group
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Salary: 4000 - 5000 AED/month
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Posted Date: 29th Jun 2022
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Job Expires on 29th Jul 2022
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Employment type: Fulltime
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Job Location: Dubai, United Arab Emirates
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How to apply for this job

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To apply for this job, click on the apply button given below. To learn more about how to apply for this job, watch this video!

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Job Description

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. Customer Support Executive Responsibilities: Offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive Requirements: A bachelor’s degree in administration or related field. A minimum of 2 years' experience. Excellent interpersonal and written and oral communication skills. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable.

How many openings are there?

There is 1 opening for this position.

How much salary can you expect?

Your salary will depend on your skills and experience. You can expect a minimum salary of AED 4000, but you could earn up to AED 5000 if you meet the company's requirements.

How much experience is required for this job?

The candidate needs to have 2 - 7 year(s) of experience to apply for this job.

Who can apply for this job?

Only female candidates can apply for this job.

Which nationality candidates can apply for this job?

Only candidates from NEPAL, INDIA, PAKISTAN, AFGHANISTAN, BANGLADESH, INDONESIA, MYANMAR, BHUTAN, SRI LANKA can apply for this job.

Which licenses are required to apply for this job?

No licenses are required to apply for this job.

Is a CV required?

No, a CV is not mandatory.

What is the preferred visa status for this job?

Candidates do not need a visa to apply for this job.

Is Video Intro required?

No, a video intro is not required.

Is it a work from home job or work from office job?

It is a work from the office job.

Is accommodation provided by the company?

No, the company will not provide accommodation to the candidate.

Will food and transportation be provided by the company?

No, the company will not provide food and transportation to the candidate.

Will the company provide free visa to the candidate?

No, the company will not provide a free visa to the candidate.

How can you apply for this job?

You can apply for this job on the Skillbee App by clicking one button. You can schedule your interview with HR through the app as well.

About the company

Excelsior Group is in search of talented and motivated individuals for the post of Customer Support Executive in their office located in UNITED ARAB EMIRATES. They are a DIRECT COMPANY with a team of 2-10 employees working to offer services that ensure the highest standards of quality and perfection.

More about this job

What is a Customer Support Executive?

A customer support executive is a professional who provides customer service to clients or customers. They are responsible for providing solutions and assistance to users with questions about products, services, or the company itself. Customer support executives may also be involved in marketing efforts by engaging with potential and current customers through social media, email campaigns, telephone conversations, or even in-person events. Many customer support executives hold degrees in business administration or information technology.

What qualifications are required to become a Customer Support Executive?

5 points:

-Minimum of 2 years customer service experience, preferably in a call center or tech support role.

-Strong skillset in troubleshooting and problem resolution.

-Proven ability to build strong relationships with customers.

-Experience working remotely desirable

What are the skills required to become a Customer Support Executive?

The skills required to become a Customer Support Executive are excellent communication, problem solving, and customer service skills. Additionally, the position requires experience working with customers over the phone or in an online environment.

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