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Guest Services Attendant Job in Dubai
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Guest Services Attendant Job in Dubai

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Company: Lux Bnb Vacation Homes Rental Llc
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Salary: 4000 - 5000 AED/month
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Posted Date: 6th Dec 2021
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Job Expires on 5th Jan 2022
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Employment type: Fulltime
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Job Location: Dubai, United Arab Emirates
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How to apply for this job

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To apply for this job, click on the apply button given below. To learn more about how to apply for this job, watch this video!

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Job Description

Description We are looking for a Guest Relations Officer to provide high-quality service to our vacation home rental customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. Responsibilities 1. Review arrival lists to welcome guests 2. Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) 3. Provide information about amenities, area and venues and promote services 4. Anticipate guest needs and build rapport with customers 5. Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) 6. Address customer complaints and escalate to Guest Relations Manager when needed 7. Record information in the logbook daily 8. Ensure compliance with health and quality standards including tracking checkin & check out cleaning & maintenance services Requirements 1. Proven experience as a Guest Relations Officer 2. Proficiency in Arabic & English (mandatory requirement); knowledge of additional languages is a plus 3. Computer literacy 4. A customer-oriented and professional attitude 5. An outgoing personality 6. Outstanding communication abilities 7. Excellent organizational and time-management skills

How many openings are there?

There is 1 opening for this position.

How much salary can I expect?

Salary ranges will depend on your skills and experience. You can expect a starting salary of AED 4000, which could go up to a monthly wage of AED 5000.

How much experience is required for this job?

The candidate needs to have at least 1 - 3 year(s) of experience working in a similar position.

Who can apply for this job?

Only male candidates can apply for this job.

Which nationality candidates can apply for this job?

Only candidates from INDIA can apply for this job.

Which licenses are required to apply for this job?

The candidate must have verified UAE No.3 Light Motor Driving License in order to apply for this job.

Is a CV required?

Yes, a CV is mandatory.

What is the preferred visa status for this job?

Candidates do not need a visa to apply for this job.

Is Video Intro required?

No, a video intro is not required.

Is it a work from home job or work from office job?

It is a work from the office job.

Is accommodation provided by the company?

No, the company will not provide accommodation to the candidate.

Will food and transportation be provided by the company?

No, the company will not provide food and transportation to the candidate.

Will the company provide free visa to the candidate?

No, the company will not provide a free visa to the candidate.

How can I apply for this job?

You can apply for this job on the Skillbee App by clicking one button. You can schedule your interview with HR through the app as well.

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About the company

Lux Bnb Vacation Homes Rental LLC is in search of talented and motivated individuals for the post of Guest Services Attendant in their office located in UNITED ARAB EMIRATES. They are a DIRECT COMPANY with a team of 2-10 employees working to offer services that ensure the highest standards of quality and perfection.

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More about this job

What is a Guest Services Attendant?

A Guest Services Attendant is a person who provides support to guests in a hotel or other lodging establishment. This may include helping guests with their luggage, providing directions, and answering any questions they might have.

What qualifications are required to become a Guest Services Attendant?

The Guest Services Attendant should have excellent customer service skills, a good attitude, and be able to work independently. They should also be comfortable working with guests of all ages and religions.

What are the skills required to become a Guest Services Attendant?

1. Strong communication and interpersonal skills

2. Proven customer service experience, preferably in a hospitality setting

3. Thorough knowledge of hotel policies and procedures

4. Ability to work flexible hours, including evenings and weekends

5. Previous guest services experience is preferred

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