#Serve as the lead point of contact for all customer account management matters.
#Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
#Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
#Ensure the timely and successful delivery of our solutions according to customer needs and objectives
#Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
#Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
#Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
#Prepare reports on account status & Manage daily accounts operations.
#Assist with challenging client requests or issue escalations as needed
#Proven work experience as an Account Person, Key Account person, Junior Account Manager or relevant role.
#Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
#Solid experience with Tally software and MS Office (particularly MS Excel)
#Experience delivering client-focused solutions to customer needs
#Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
#Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills