Call Center Executive Job in Dubai

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Organization icon Company: Kaykroo Food Tec Llc
Salary icon Salary: 2000 - 3000 AED monthly
Posted-on icon Posted on 29 Jul 2021
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Job Location

Dubai, United Arab Emirates

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Job Description

Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization’s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments. Other duties as assigned.

No. of Openings: 2

Experience: 1 - 3 years

Gender Required: Any

Nationality Required: Any Nationality Can Apply

Visa Status Required: Any Visa Status

License/Certificates Required: None

Is CV Required? Yes

Is Video Intro Required? No

Company profile icon

Company Profile

Name: Kaykroo Food Tec Llc

Company Type: DIRECT COMPANY

3500 AED/month
Call Center Executive
Organization icon Company: Kaykroo Food Tec Llc
Location icon Dubai, United Arab Emirates
4000 AED/month
Call Center Executive
Organization icon Company: Kaykroo Food Tec Llc
Location icon Dubai, United Arab Emirates
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