Customer Care Associate Job in Dubai

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Organization icon Company: Cresdata Information Technology
Salary icon Salary: 1500 - 3000 AED monthly
Posted-on icon Posted on 27 Apr 2022
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Job Location

Dubai, United Arab Emirates

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Job Description

Promptly responding to customer queries via email, live chat, video, phone, and social media channels.  Immediately escalating serious complaints or issues that you are not equipped to deal with.  Liaising with colleagues or managers to find the best solutions to customers’ issues.  Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.  Maintaining a polite, helpful, and professional manner at all times.  Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.  Familiarizing yourself with new products and services as they are introduced.  Attending workshops and meetings as required.  Providing training to new customer service agents.  Respecting client confidentiality at all times.

No. of Openings: 10

Experience: No Experience required

Gender Required: Any

Nationality Required: India.

Visa Status Required: UAE Visit Visa, UAE Cancel/Expired Visa

License/Certificates Required: None

Is CV Required? Yes

Is Video Intro Required? No

Company profile icon

Company Profile

Name: Cresdata Information Technology

Company Type: DIRECT COMPANY

Company Size: 11-50 employees

Industry Type: Information Services

3500 AED/month
Customer Care Associate
Organization icon Company: Cresdata Information Technology
Location icon Dubai, United Arab Emirates
4000 AED/month
Customer Care Associate
Organization icon Company: Cresdata Information Technology
Location icon Dubai, United Arab Emirates
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