Customer Sales Executive Job in Dubai

APPLY NOW
Organization icon Company: Shadow Trading
Salary icon Salary: 2500 - 3500 AED monthly
Posted-on icon Posted on 14 Sep 2021
People's avatars People's avatars People's avatars
14 people have already applied to this job
How to apply to this Job?
Watch this video!
Location icon

Job Location

Dubai, United Arab Emirates

Description icon

Job Description

We are looking for a full-time customer-oriented Chat service representative. Someone who will manage ongoing customer relationships utilizing our WhatsApp CRM system. YOU SHALL BE RESPONSIBLE FOR: • Responding to customer inquiries via chat • Respond to WhatsApp chat inquiries using a written voice that creates a positive connection in a professional, friendly and timely manner. • Be the primary contact for customer inquiries about our product and brand. • Be a first point of contact to handle/resolve any enquiries with accurate information. • Ensure escalations are followed up within specified timeline. • Go the extra mile to WOW each Customer you connect with. • Build customer loyalty by follow-up of customer enquiry. • Resolve customer queries and provide assistance as necessary within the chat interaction. • Consult customers on products to provide the best solutions for their needs by a chat communication channel. • Resolve customer issues with patience and understanding. • Communicate effectively to multiple customers at the same time via chat. • Multi task and solve problems in a fast-paced environment to achieve efficiency target and quickly navigate software programs and use shortcuts. • Provide exceptional customer service to meet Customer satisfaction target. WHAT ARE THE IDEAL REQUIREMENTS? Skills and Competencies • Comfortable familiarity with PC systems and software and the online environment. • Handy with MS Windows and other computer applications. • The ability to diffuse difficult customer situations. Behaviors and Personal Attributes • A desire to learn and improve one’s abilities, knowledge and performance. • Personal integrity, a reliable work ethic and a passion for results; • Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude. Qualifications: • Experience as a Chat Representative is an advantage for this role. • Experience Textile industry , and/or online retail experience is highly regarded. • Exceptional English verbal and written communication skills.

No. of Openings: 1

Experience: 1 - 10 years

Gender Required: Any

Nationality Required: . Must not be from Pakistan

Visa Status Required: Any Visa Status

License/Certificates Required: None

Is CV Required? No

Is Video Intro Required? No

Company profile icon

Company Profile

Name: Shadow Trading

Company Type: DIRECT COMPANY

4000 AED/month
Customer Sales Executive
Organization icon Company: Shadow Trading
Location icon Dubai, United Arab Emirates
4500 AED/month
Customer Sales Executive
Organization icon Company: Shadow Trading
Location icon Dubai, United Arab Emirates
5000+ Jobs Available
on Skillbee app
Salary upto 7000 Dirhams
DOWNLOAD APP Google Play Button