Customer Service Coordinator Job in Dubai

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Organization icon Company: Confidential
Salary icon Salary: 2000 - 2250 AED monthly
Posted-on icon Posted on 01 Feb 2022
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Job Location

Dubai, United Arab Emirates

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Job Description

• Provide customer service over the telephone or in person for all the needs of the customer • Ensure that all customer complaints and service inquiries are handled in a professional, accurate, efficient and friendly manner • Use every opportunity to turn service inquiry calls into immediate business and generate revenue by providing accurate sales lead information • Respond to customer requests and questions regarding service. Analyze and rectify customer concerns using established procedures • Provide personalized service to customers as a measure towards increasing sales and building company image • Update customer information & records • Co-ordinate for smooth functioning of all Customer centers with respect to walk-in sales, direct interface with regular customers and total customer management • Manage overall Data and MIS for Customer Care • Provide positive organizational image to the customer • Maintain customer satisfaction/feedback activity to gather the voice of customers so as to correct the short falls. • Responsible for Query and Complaint Resolution and ensure customer delight by quality of complaint and query handling. • Any other task as assigned by the immediate superior

No. of Openings: 1

Experience: 1 - 2 years

Gender Required: Male

Nationality Required: Any Nationality Can Apply

Visa Status Required: Any Visa Status

License/Certificates Required: None

Is CV Required? Yes

Is Video Intro Required? No

Company profile icon

Company Profile

Name: Confidential

Company Type: DIRECT COMPANY

Company Size: 201-500 employees

Industry Type: Automotive

Company Description: Driving Institute

2750 AED/month
Customer Service Coordinator
Organization icon Company: Confidential
Location icon Dubai, United Arab Emirates
3250 AED/month
Customer Service Coordinator
Organization icon Company: Confidential
Location icon Dubai, United Arab Emirates
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