Customer Support Executive Job in Dubai

APPLY NOW
Organization icon Company: Excelsior Group
Salary icon Salary: 4000 - 5000 AED monthly
Posted-on icon Posted on 25 Nov 2021
People's avatars People's avatars People's avatars
33 people have already applied to this job
How to apply to this Job?
Watch this video!
Location icon

Job Location

Dubai, United Arab Emirates

Description icon

Job Description

Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

No. of Openings: 1

Experience: 1 - 3 years

Gender Required: Female

Nationality Required: Philippines. Must not be from

Visa Status Required: Any Visa Status

License/Certificates Required: None

Is CV Required? Yes

Is Video Intro Required? No

Company profile icon

Company Profile

Name: Excelsior Group

Company Type: DIRECT COMPANY

5500 AED/month
Customer Support Executive
Organization icon Company: Excelsior Group
Location icon Dubai, United Arab Emirates
6000 AED/month
Customer Support Executive
Organization icon Company: Excelsior Group
Location icon Dubai, United Arab Emirates
5000+ Jobs Available
on Skillbee app
Salary upto 7000 Dirhams
DOWNLOAD APP Google Play Button