E-commerce Executive Job in Dubai

Job Location

Dubai, United Arab Emirates

Job Description

The Role E-commerce Manager is responsible for increasing customer conversions and developing the digital proposition for the UAE markets. The E-Commerce Manager will effectively be taking ownership of trading the website, from devising the overall commercial strategy with the internal teams to monitoring daily activities. Key responsibilities include: 1. Manage the E-commerce website & app and work closely with internal teams across Marketing, Merchandising, Operation and Customer Service to ensure that it aligns with the latest product launches and increase sales. 2. Manage and Coordinate Client Relations Center (CRC) with external local provider. 3. Manage online product assortment planning and campaign calendar and develop and grow best in class customer experience. 4. Manage sales Targets, KPIs. 5. Drive online sales growth through maximizing traffic, conversions and ROI via activations and promotions. 6. Website content management. 7. Use site analytics, monthly / weekly sales performance reports (including KPIs such as traffic, conversion rate, average basket, return rate…) to improve performance and drive all online activity decision-making for the website and improve site optimization. 8. Lead all website merchandising and Conversion Rate Optimization (CRO) to maximize online profitability. 9. Manage online visual merchandising, and optimize customer journey. 10. Localize, manage & enhance content & home/landing pages liaising with the Online Flagship, Marketing teams. 11. Coordinate UX developments with Development Team. 12. Monitor competitor activity, identifying trading opportunities where a market can maximize on sales. 13. Manage External partners’ operations: orders, merchandising, reporting.

No. of Openings: 1

Experience: 5 - 10 years

Gender Required: Any

Nationality Required: Any Nationality Can Apply

Visa Status Required: Any Visa Status

License/Certificates Required: None

Is CV Required? Yes

Is Video Intro Required? No

Company Profile

Name: Excelsior Group

Company Type: DIRECT COMPANY

Company Size: 2-10 employees