Guest Services Attendant Job in Dubai

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Organization icon Company: Lux Bnb Vacation Homes Rental LLC
Salary icon Salary: 4000 - 5000 AED monthly
Posted-on icon Posted on 06 Dec 2021
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Job Location

Dubai, United Arab Emirates

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Job Description

Description We are looking for a Guest Relations Officer to provide high-quality service to our vacation home rental customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. Responsibilities 1. Review arrival lists to welcome guests 2. Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) 3. Provide information about amenities, area and venues and promote services 4. Anticipate guest needs and build rapport with customers 5. Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) 6. Address customer complaints and escalate to Guest Relations Manager when needed 7. Record information in the logbook daily 8. Ensure compliance with health and quality standards including tracking checkin & check out cleaning & maintenance services Requirements 1. Proven experience as a Guest Relations Officer 2. Proficiency in Arabic & English (mandatory requirement); knowledge of additional languages is a plus 3. Computer literacy 4. A customer-oriented and professional attitude 5. An outgoing personality 6. Outstanding communication abilities 7. Excellent organizational and time-management skills

No. of Openings: 1

Experience: 1 - 3 years

Gender Required: Male

Nationality Required: India. Must not be from

Visa Status Required: Any Visa Status

License/Certificates Required: UAE No.3 Light Motor Driving License

Is CV Required? Yes

Is Video Intro Required? No

Company profile icon

Company Profile

Name: Lux Bnb Vacation Homes Rental LLC

Company Type: DIRECT COMPANY

Company Size: 2-10 employees

Industry Type: Hospitality

5500 AED/month
Guest Services Attendant
Organization icon Company: Lux Bnb Vacation Homes Rental LLC
Location icon Dubai, United Arab Emirates
6000 AED/month
Guest Services Attendant
Organization icon Company: Lux Bnb Vacation Homes Rental LLC
Location icon Dubai, United Arab Emirates
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