We are looking for a dynamic and smart Case Processing Officer who can join us immediately.
Duties & Responsibilities:
Should have knowledge about process of Express Entry, Provincial Nominee Programs, Visit Visa Applications and Work permits.
Overseeing, updating, and follow-up on all the existing client’s datasheets for different locations. Processing Investors Applications of various provinces and federal streams
Making online assessment applications for listed occupations.
Creating an online application for Permanent Residence.
Handling client’s queries through email and calls and walk-in
Ensure continuous follow-up and address all the client’s concerns.
Handling complaints in a proper manner and escalate issues if appropriate to the management for further investigation and review.
Meeting clients for submission of documents, explanation of immigration process, procedures, and documentation assistance.
Monitor changes in various immigration regulations.
Informing clients of the progress of their applications.
Completion of application forms & preparation of documents for submission.
Preparing client’s visa grant requests for visa stamping.
Ensure that client’s applications are timely processed.
Coordinating with designated organizations in Canada for assessment of applicant’s educations.
Dispatching client’s documents for further processing of their applications.
Coordinating with the lawyers for the cases of clients.