Life Guard Job in Dubai

Job Location

Dubai, United Arab Emirates

Job Description

The primarily objective is to ensure the safety and well-being of the hotel Guests and Visitors. Keep the pool area clean and well maintained and also to ensure water hygienic and safety standards are met at all times. Additionally welcome Guests to the pool facility and always be courteous and friendly to guests, be attentive to their needs, handle problems in a professional manner and are conscious of the importance of safety. II. MAIN DUTIES AND RESPONSIBILITIES • Ensure Guests are aware of all services and activities available at the pool. • Ensure that proper pool testing has taken place prior to Guests using the facility. • Ensure all Guests are registered prior to using the pool and are aware of the rules and regulations of the facility. • Makes sure the swimming pool is clean and constantly monitors swimming pool activity. • To have required knowledge of SPA / Health club facilities along with their prices and also knows about membership procedures. • Ensure the sun loungers are clean, umbrellas are in working shape and in the correct position and proper working condition. • Ensures that the umbrellas are fixed properly to their units and ensures that when the umbrellas are not in use, they are tidied down for safety precautions. • Explain to the guests about the services and activities available at the pool. • Use appropriate rescue techniques if observing swimmers in need of assistance. • Taking F&B orders at the pool as you have a budget to achieve and help to do the clearance as well when required. • Daily morning/evening cleanliness of the pool has to be performed on daily basis. • Weekly general cleaning of all areas of the pool • Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. • Caution swimmers regarding unsafe areas. • Restrict guest from using any kind of glassware near the pool area. • Rescue swimmers in danger of drowning and administer first aid. • Provide swimming lessons and training when requested by the guest. • Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. • To regularly check the temperature of the pool to ensure they are at set standard. • Assist in the cleanliness and the daily upkeep of the pool area. • Consistently offer professional, friendly and engaging service. • Provide a high level of Guest satisfaction and safety through effective communication. • Report accidents, injuries, and unsafe work conditions to the manager, attend and complete safety training and certifications as required by the management. • Provide emergency care and treatment as required until the arrival of emergency medical services. • Follow company policies and procedures at all times and proper grooming and personal appearance to be maintained. • Any additional task given by SPA Manager/ GM/ Management III. KEY PERFORMANCE INDICATORS (KPIs) • Minimize customer complaints by 75%. • Increase customer satisfaction by 80%. IV. COMMUNICATION & WORKING RELATIONSHIPS External : Hotel Guests Internal : General Manager Spa Manager Health Club Front Office Staff Reservation Staff Food & Beverage Staff Housekeeping Staff Engineering Staff Security Staff

No. of Openings: 1

Experience: 1 - 4 years

Gender Required: Any

Nationality Required: Any Nationality Can Apply

Visa Status Required: Any Visa Status

License/Certificates Required: None

Is CV Required? Yes

Is Video Intro Required? No

Company Profile

Name: Al Khoory Hotels

Company Type: DIRECT COMPANY

Company Size: 501-1000 employees

Industry Type: Hospitality

Company Description: Al Khoory Hotels offers guests the unforgettable experience of hospitality at some of the finest hotels and hotel apartments in Dubai. Al Khoory Hotels are managed by Al Khoory Hospitality, a subdivision of the Al Khoory Group, a conglomerate with diverse interests in different business sectors. Our hotels are located near important business centres including Business Bay, the Dubai World Trade Center (DWTC) and the upcoming Expo 2021 site, as well as top leisure and entertainment destinations, such as Dubai Mall, Burj Khalifa, Mall of the Emirates, La Mer, Jumeirah beach and Al Fahidi Historical District. Our hotels’ convenient location and ease of access to public transport and the Dubai Metro make them the perfect choice for business travellers as well as vacationers. Al Khoory Hotels: Enjoy the ultimate in hospitality!