KEY RESPONSIBILITIES
• Coordinate, receiving and dispatching orders for pickups and deliveries
• Creating AWB for local and international shipments on through various portals
• Fulfillment of items once shipment has been dispatched on the company portal
• Ensure that company drivers and Logistics Service Provider(LSP) are utilized optimally
• Provide drivers with information, specific instructions and requirements
• Ensure that any packaging material is correctly and clearly communicated to the drivers/LSP
• Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries.
• Provide the proper documentation to the diver for collections, deliveries, drop offs and recoveries
• Track every shipment using the portals designed for Dispatch
• Addressing problems and providing alternate solutions
• Notify any discrepancies to the respective department and update accordingly
• Use of cell phone to send messages to the drivers and manage driver performance
• Enter data in computer system and maintain logs and records of run sheets, activities and turn overs
PREFERRED SKILLS
• Previous work experience in logistics or e-commerce
• Problem-solving capabilities, ability to work in a very fast paced environment
• Good Knowledge of areas in Dubai
• Strong communication & reporting skills
• Commitment to deliver