Concierge Job in Dubai

“Whatever story you choose, you are the star” For Excellence We Strive From our origins in the hospitality sector - and now with more than a decade of experience - our combined services are set to enhance asset value. At Strive Services Group we understand what it takes to deliver and maintain properties. We work with a wide range of clients and assets, from individual homes to entire residential buildings and hotels. Our team of experts work seamlessly together using our rigorously tested frameworks. We put safety, operational and service success at the heart of everything we do, around the clock, seven days a week, 365 days a year. POSITION SUMMARY: The Concierge’s primary responsibility is to assist residents and guests with any inquiries, mail, messages and requirements they may have concerning their residence. In short, the Concierge aims to assist with almost all queries, plans or arrangements, the resident or guests intends to make; the Concierge is also responsible for receiving and distributing parcels and correspondence for both residents and visitors. Job Description: Welcomes and assists residents and their visitor’s according to Brand Standards Is an ambassador of Concierge Services by providing memorable service experiences Ensures prompt, efficient and updated recording of mail, parcels, messages and visitors Maintains a perpetual presence on the Concierge Desk throughout the hours of the shift Remains observant, notes preferences of the residents & visitors, and responds accordingly to inquiries & requests Greets and assists residents and visitors following standards either in person, email or on the phone Greets all residents and guests courteously, using their names whenever possible Follows Occupational Health & Safety regulations Reports suspicious people, behavior, parcels and vehicles to Security Ensures a complete and comprehensive handover is given to the next shift Ensures follow up on any outstanding items on the handover report and takes ownership Handles cash for residential services (A La Carte Services, Water delivery) Logging and holding of keys for residents Supplying keys and access cards responsibly and with the correct documentation Ensures correct filing and updating of residents and guests records Coordinates move in and move out requests Ensures the building rules are followed and communicated to the residents Qualifications: Must possess outstanding guest services skills, professional presentation and sophisticated verbal & written communication skills Must be service-oriented, have a vibrant personality, and radiate enthusiasm to assist people Proficient in the English language (verbal & written), additional languages are an asset Must be able to handle a multitude of tasks in an intense, ever-changing environment Must be flexible in terms of working hours, and able to work with little or no supervision Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills Must be computer literate in Microsoft Windows and MS Office suite Able to type 25 words per minute One year minimum experience in Residential (FM)Facilities or International Hotel experience

How many openings are there?

There are 4 openings for this position.

How much salary can you expect?

You can expect a minimum salary of AED 1700 and can go up to AED 2000. The salary offered will depend on your skills and experience.

How much experience is required for this job?

The candidate needs to have at least 1 - 4 year(s) of experience working in a similar position.

Who can apply for this job?

Both male and female candidates can apply for this job.

Which nationality candidates can apply for this job?

Any candidate of any nationality is eligible to apply.

Which licenses are required to apply for this job?

No licenses are required to apply for this job.

Is a CV required?

Yes, a CV is mandatory.

What is the preferred visa status for this job?

Candidates with UAE Visit Visa, UAE Cancel/Expired Visa, UAE Student Visa, UAE Own/Freelance Visa, UAE Spouse/Husband Visa, UAE Work/Employment Visa can apply for this job.

Is Video Intro required?

No, a video intro is not required.

Is it a work from home job or work from office job?

It is a work from the office job.

Is accommodation provided by the company?

No, the company will not provide accommodation to the candidate.

Will food and transportation be provided by the company?

No, the company will not provide food and transportation to the candidate.

Will the company provide free visa to the candidate?

No, the company will not provide a free visa to the candidate.

How can you apply for this job?

You can apply for this job on the Skillbee App with just one click. You will be contacted by HR to schedule your interview.

What is a Concierge?

A concierge is a professional who provides customer service. They are responsible for helping guests with everything from booking tickets to finding restaurants and attractions. Concierges can also provide advice on what to see and do while in the city.

What qualifications are required to become a Concierge?

The Concierge must have excellent customer service skills, be knowledgeable about the city they serve, and possess a strong work ethic. They should also be fluent in both English and their local language.

What are the skills required to become a Concierge?

The skills required to become a concierge vary depending on the Concierge company. Generally, however, concierges are responsible for providing customer service and assisting guests with their needs. They may be familiar with the hotel's policies and procedures, know about special deals or amenities available at the property, or have access to information that can help guests make informed decisions. In some cases, concierges may also provide assistance booking reservations or arranging transportation.