Customer Care Manager Job in Dubai

Job Description

The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients. A Customer Service Manager job description generally includes: Delivering a comprehensive service to enquiring customers Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails Managing customers’ accounts Keeping a record of customer interaction and details of actions taken Communicating with internal teams to discuss sales targets Generating sales leads, building sustainable relationships where necessary Reporting back on results

How many openings are there?

There is 1 opening for this position.

How much salary can I expect?

Salary ranges will depend on your skills and experience. You can expect a starting salary of AED 3000, which could go up to a monthly wage of AED 4000.

How much experience is required for this job?

The candidate needs to have 4 - 10 year(s) of experience to apply for this job.

Who can apply for this job?

Both male and female candidates can apply for this job.

Which nationality candidates can apply for this job?

Any candidate of any nationality is eligible to apply.

Which licenses are required to apply for this job?

No licenses are required to apply for this job.

Is a CV required?

No, a CV is not mandatory.

What is the preferred visa status for this job?

Candidates do not need a visa to apply for this job.

Is Video Intro required?

No, a video intro is not required.

Is it a work from home job or work from office job?

It is a work from the office job.

Is accommodation provided by the company?

No, the company will not provide accommodation to the candidate.

Will food and transportation be provided by the company?

No, the company will not provide food and transportation to the candidate.

Will the company provide free visa to the candidate?

No, the company will not provide a free visa to the candidate.

How can I apply for this job?

You can apply for this job on the Skillbee App by clicking one button. You can schedule your interview with HR through the app as well.

About the company

Bait Al Zain Mandil Restaurant is in search of talented and motivated individuals for the post of Customer Care Manager in their office located in UNITED ARAB EMIRATES. They are a DIRECT COMPANY that provide excellent services in Restaurants. They have 11-50 employees working to offer services that ensure the highest standards of quality and perfection. food and beverages

More about this job

What is a Customer Care Manager?

A customer care manager is responsible for ensuring that customers have a positive experience while using the company's products or services. This includes responding to complaints, resolving issues, and providing support during difficult situations. A customer care manager also coordinates with other departments within the company to ensure that service levels are maintained.

What qualifications are required to become a Customer Care Manager?

1. Excellent customer service skills

2. Knowledge of computer systems and software

3. Proven ability to handle difficult customers or situations

4. Strong organizational skills

5. Ability to work independently

What are the skills required to become a Customer Care Manager?

The skills needed to become a Customer Care Manager include strong customer service and communication skills, as well as knowledge of systems and procedures. Additionally, the position typically requires experience working in an environment where interactions with customers are frequent and complex.