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HR OFFICER
"Skillbee is set up very well and very user friendly. Quite unique from the other job portals and very convenient even for someone who is a very new to hiring!! I can surely say the website is GREAT, it is easy to follow , convenient because you can pull the information whenever you need to."
Falcor Engineering and Construction LLC
MANAGING PARTNER
"As a fast growing organisation, hiring sales resources is one of the key challenges I face as a business owner. With a free platform like skillbee, we now have access to many active job seekers in Dubai. Looking forward to hire many more resources through skillbee!"
Al Wasl Drinking Water
HR MANAGER
"First of all thank you to Mr Bibin to introduce me with Skillbee. Top Hand has had a very good experience with it and got a lot of people to walkin for urgent requirements in cleaner roles. Thanks on behalf of our whole Tophand team!"
Top Hand Cleaning Services
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1. Hire a company with experience in customer support: This is probably the most important thing to do when hiring for customer support. The best way to find this kind of company is by doing an online search or contacting companies that specialize in this area. It's also helpful to review reviews from previous customers before making any decisions about who you'll hire.
2. Ask around for recommendations: Another approach would be to ask friends, family, and colleagues if they know anyone who can provide good customer service; often times people are more than happy to recommend someone they trust.
3. Consider using a staffing agency: If you don't have the time or resources available to conduct your own employee search, it might be worth considering using one of those agencies that specializes in finding skilled professionals for various positions (including those related to customer service). Such agencies typically charge a fee upfront but may offer additional benefits such as discounted rates on job recruiting services and emergency assistance should things go wrong during the placement process (which has happened less frequently over recent years thanks largely t o improved screening procedures).
4 . Make sure your recruitment materials reflect what's essential for success as a Customer Support Rep.: One common mistake made by businesses seeking employees specifically suited For providing great CUSTOMER SUPPORT IS failing TO define clearly WHAT qualities and behaviors will make somebody successful In this role - oftentimes candidates Are hired based solely on their skills rather Than being given specific instructions Regarding how They're expected To behave while working Within the organization... which can lead t o frustration And even resignation On behalf of end users! So Before posting Any open positions Or starting interviewing individuals Who express Interest In applying, Be sure t o write A clear Job Description That Includes concise information regarding What type Of person Is ideal For taking care OF YOUR current Customers As well AS outlining Exactly What Kinds Of interactions/communications Will likely Be required From Them :)5) Take advantage N AFRAID : Many prospective employees shy Away FROM jobs Where there ARE high levelsOf anxiety OR stressinvolved Simply because THEY CAN'T Handle It ; however , Given The fact That many Customers contact Support Reps Via Social Media platforms Like Twitter And Facebook Which leavelittle Room toromantic encounters Should You encounter Difficult Conversations With clients,, etc., Adopting A proactively non-defensiveAttitude Instead Of becoming defensive Immediately Can Often Reduce tensions Quite noticeably Which Allows Higher quality Work To Proceed Without interruption
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When looking to hire a customer support agent from overseas, there are a few things that you should keep in mind. First and foremost, it is important to understand the cultural differences between your country of origin and where your prospective employee will be working. Additionally, you should consider whether or not an international call center is right for your business. Finally, make sure that you have all of the appropriate documentation ready before making any hires- this includes both citizenship papers and work visas if necessary.