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HR OFFICER
"Skillbee is set up very well and very user friendly. Quite unique from the other job portals and very convenient even for someone who is a very new to hiring!! I can surely say the website is GREAT, it is easy to follow , convenient because you can pull the information whenever you need to."
Falcor Engineering and Construction LLC
MANAGING PARTNER
"As a fast growing organisation, hiring sales resources is one of the key challenges I face as a business owner. With a free platform like skillbee, we now have access to many active job seekers in Dubai. Looking forward to hire many more resources through skillbee!"
Al Wasl Drinking Water
HR MANAGER
"First of all thank you to Mr Bibin to introduce me with Skillbee. Top Hand has had a very good experience with it and got a lot of people to walkin for urgent requirements in cleaner roles. Thanks on behalf of our whole Tophand team!"
Top Hand Cleaning Services
1. Hire a company that specializes in customer support services. This will ensure that you're hiring the best possible service and won't have to spend time training your new employee on how to handle customer complaints or issues.
2. Set up guidelines for what is considered an acceptable response from your employees when dealing with customers, especially in regards to speed of response times and courtesy levels. Make sure these guidelines are enforced uniformly across all departments/employees within your organization so that everyone knows what is expected of them when it comes to interacting with customers.
Ones' willingness (and ability)to provide excellent customer service can be the difference between retaining current clients versus losing them altogether - make sure you invest wisely!
3 Evaluate every interaction your employees have with customers both during onboarding as well as once they've been working at the company for some period of time; take note of any actions or responses which could be improved upon and work towards implementing those changes immediately going forward.. Erratic behavior, lackadaisical attitudes etc., may deter potential clients who might otherwise want do business with you- remain professional at all times no matter how frustrating or inconvenient interactions may become
There are a few things to consider when hiring customer support from overseas.
First, you'll need to determine what types of services your company offers and how best to provide them. For example, if your business provides software or hardware products that require technical support, it may be advantageous to outsource this service through a provider such as Amazon's Mechanical Turk platform. Alternatively, if your company relies more on marketing and sales resources than tech expertise for its customers' needs then you might opt for an outsourced call center model instead.
Next is the question of location - where will the customer support representatives be based? While not always necessary, it can offer some advantages (such as lower costs) if they're physically located in close proximity to their clients. And finally, there's cost: How much will these services cost? Outsourcing customer service can often be cheaper than employing full-time staff members in certain countries; however,, there are also many providers who charge comparably rates regardless of geographic location.(For further reading see The Top 5 Places To Hire Customer Service Employees).