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HR OFFICER
"Skillbee is set up very well and very user friendly. Quite unique from the other job portals and very convenient even for someone who is a very new to hiring!! I can surely say the website is GREAT, it is easy to follow , convenient because you can pull the information whenever you need to."
Falcor Engineering and Construction LLC
MANAGING PARTNER
"As a fast growing organisation, hiring sales resources is one of the key challenges I face as a business owner. With a free platform like skillbee, we now have access to many active job seekers in Dubai. Looking forward to hire many more resources through skillbee!"
Al Wasl Drinking Water
HR MANAGER
"First of all thank you to Mr Bibin to introduce me with Skillbee. Top Hand has had a very good experience with it and got a lot of people to walkin for urgent requirements in cleaner roles. Thanks on behalf of our whole Tophand team!"
Top Hand Cleaning Services
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1. Hiring a company that specializes in customer support is the best way to go. They will have experience with dealing with customers and can provide you with tips on how to improve your service overall.
2. It’s important to consider the budget when hiring a customer support agency, as not all services are cheap. Make sure you compare pricing before making any decisions about who to hire.
3. Always be transparent about what kind of support you need from your new Customer Support provider and make it clear during interviews whether or not phone assistance is required or preferred by your clients/customers (this includes chat technology too!). Having detailed information available beforehand helps avoid confusion for both parties involved – this also applies if online forms must be filled out!
4 Ensuring regular communication between yourself and the Customer Support team is key; ensure there are no gaps in coverage so that issues don’t arise later on down the line (e-mailing screenshots of chats/questions along would help here). This allows for speedy resolution of any potential problems without having to contact multiple people within separate departments which could add extra time onto proceedings altogether! Lastly, keep records of all conversations related specifically towards resolving an issue as this aids future clarity & transparency should something else come up again unexpectedly whilst working together…nothing says “we take our responsibilities seriously here at XYZ Company Ltd” more than providing tangible evidence proving we tried hard enough =)
5 Finally always remember: treat every single one of your customers like they're royalty - because sometimes they really ARE!
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When considering whether or not to outsource customer support, it is important to consider a number of factors. Chief among these considerations are the availability and cost of customer service professionals in the target country, as well as the size and complexity of your company's product lineup.
There are several ways to find overseas customer support pros: online job boards, international recruitment agencies, career websites for expatriates living abroad (such as Capterra), or contacting local companies that provide offshore services such as outsourcing software development or call center operations. Once you've identified potential candidates, it will be necessary to interview them in person or on videochat so that you can assess their skills and personality traits relevant to being a successful customer service representative. After making a selection, it may also be useful to carry out basic background checks on your new employees priorto hiring them onto your team