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HR OFFICER
"Skillbee is set up very well and very user friendly. Quite unique from the other job portals and very convenient even for someone who is a very new to hiring!! I can surely say the website is GREAT, it is easy to follow , convenient because you can pull the information whenever you need to."
Falcor Engineering and Construction LLC
MANAGING PARTNER
"As a fast growing organisation, hiring sales resources is one of the key challenges I face as a business owner. With a free platform like skillbee, we now have access to many active job seekers in Dubai. Looking forward to hire many more resources through skillbee!"
Al Wasl Drinking Water
HR MANAGER
"First of all thank you to Mr Bibin to introduce me with Skillbee. Top Hand has had a very good experience with it and got a lot of people to walkin for urgent requirements in cleaner roles. Thanks on behalf of our whole Tophand team!"
Top Hand Cleaning Services
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1. Use online resources to find qualified candidates. Sites like Indeed and Jobscan offer a wide variety of job postings from different companies, both local and international. Search for customer support jobs that match the experience you're looking for and specify your location in the search criteria.
2. Contact staffing agencies that specialize in customer support positions. Many large firms use staffing agencies to fill their employee needs on short notice or when they need a specialized skill set not available internally, such as customer service skills in Spanish or Japanese languages respectively.. These agencies can help identify talented individuals who meet your requirements quickly and at a fraction of the cost of hiring directly from companies with extensive staffs already in place..
3 Interview potential employees face-to-face if possible . In order to gauge whether an individual has what it takes personalitywise for this type of position, take time during an interviewee's screening process ask them questions about their past experiences working with customers (both good & bad)and probe deeply into how they handle difficult conversations/situations.. Additionally be sure to inquire about any certifications or licenses related to Customer Support work specific areas .. Such information will give you insights into whether someone is well equipped prior to offering them employment; after all nobody wants hired somebody only because they have badges! 4 Do background checks on candidates before making offers . Obtain criminal history records (if applicable), credit reports (including any liens), driver’s license status etc., just as you would do with anyone else applying for open positions within your company - even those outside sales & marketing!. This way if there are negative findings pertaining thereto which might disqualify someone from consideration then at least you'll know upfront rather than having potentially damaging news delivered by telephone call midway through an interviewing process…or worse yet email blast! 5 Offer competitive salaries , benefits , flexible work hours etc., depending upon qualifications ! Salaries vary widely based upon geographical region where business is located, industry sector involved etc.; however some common starting points include $40k - $60k annually plus excellent health insurance options including dental coverage – usually mandatory excepting very high risk professions !! And since most people pursuing careers asCustomer Support Specialists want fulltime tenure – many employers also offer great retirement plans along these lines too!!!
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When you are looking to hire customer support from overseas, the first step is to decide what type of service you need. There are three main types of customer support services: technical assistance, call center operations, and billing/accounting.
The next decision that needs to be made is who you want to work with. Call centers in developed countries typically have a higher level of expertise than those in developing countries. However, some companies may choose an offshore provider based on price or quality rather than superiority when it comes to knowledge. Technical assistance providers can range from very cheap (under $10 per hour) through mid-priced ($25-$50 per hour) up into high end ($100+ per hour). It’s important to understand how much help your specific requirements will require before making a selection as prices vary greatly depending on the country involved and number of hours required for each stage (e.g., initial consultation vs project management).
Once you have chosen your provider(s), there remain several logistical issues which must be addressed if customer service is going offshore including but not limitedto staffing planning; communication methods; culture shock adjustments; taxation considerations etc… Once all these steps have been completed successfully then training should commence as new staff become familiar with both company policies and their customers expectations/requirements