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HR OFFICER
"Skillbee is set up very well and very user friendly. Quite unique from the other job portals and very convenient even for someone who is a very new to hiring!! I can surely say the website is GREAT, it is easy to follow , convenient because you can pull the information whenever you need to."
Falcor Engineering and Construction LLC
MANAGING PARTNER
"As a fast growing organisation, hiring sales resources is one of the key challenges I face as a business owner. With a free platform like skillbee, we now have access to many active job seekers in Dubai. Looking forward to hire many more resources through skillbee!"
Al Wasl Drinking Water
HR MANAGER
"First of all thank you to Mr Bibin to introduce me with Skillbee. Top Hand has had a very good experience with it and got a lot of people to walkin for urgent requirements in cleaner roles. Thanks on behalf of our whole Tophand team!"
Top Hand Cleaning Services
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1. First, consider the size of your business and how much support you need. Next, identify what type or levels of customer service are needed: basic assistance such as answering questions on product usage or troubleshooting technical issues; more complex services such as managing customers’ relationships with your company or providing training; 24/7 coverage for critical incidents; global customer care from a single location.
2. Once you have identified the level(s) of service that is required, look at staffing options to accommodate those needs - either through in-house resources or third party providers (such as call centers). Evaluate these factors: hourly wage rates; employee benefits (including medical insurance); availability and hours of operation; language skills required by employees working with international clients.; cultural fit within your organization culture.? Finally, find a provider who can provide an integrated solution that meets all requirements outlined above.?
3. Prepare thorough job descriptions for each position requiring customer service expertise and specify duties related to meeting client needs? Be sure to list any specific qualifications necessary for success in this role including experience using computers and software applications., knowledge about relevant industry standards?, problem solving abilities,, communication styles etc.? Provide detailed instructions on how candidates should applyfor vacant positions so that potential hires understand what they will be expectedto do upon joining the team.? ?4 Train new employees properly regarding company policiesand procedures concerning handling interactionswith customers? Make it clear which channelsshould be used when communicating withcustomers , e .g telephone callsor email messages?? Establish expectationsabout response times to inquiriesfrom Customers ?5 Regularly evaluate staff performancebased on adherence towpolicies established around customerservice behavior
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There are a few things to consider when hiring customer support from overseas. Firstly, it is important to assess whether the company you are considering has a strong reputation in that area of expertise. Secondly, be sure to research the country or region where your potential support team is located so that you can make an informed decision about their quality and standards. Finally, always ensure that any contract terms and conditions with your chosen provider reflect your specific needs and expectations.