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HR OFFICER
"Skillbee is set up very well and very user friendly. Quite unique from the other job portals and very convenient even for someone who is a very new to hiring!! I can surely say the website is GREAT, it is easy to follow , convenient because you can pull the information whenever you need to."
Falcor Engineering and Construction LLC
MANAGING PARTNER
"As a fast growing organisation, hiring sales resources is one of the key challenges I face as a business owner. With a free platform like skillbee, we now have access to many active job seekers in Dubai. Looking forward to hire many more resources through skillbee!"
Al Wasl Drinking Water
HR MANAGER
"First of all thank you to Mr Bibin to introduce me with Skillbee. Top Hand has had a very good experience with it and got a lot of people to walkin for urgent requirements in cleaner roles. Thanks on behalf of our whole Tophand team!"
Top Hand Cleaning Services
1. Hire a company that specializes in customer support services. This will ensure that the quality of service is consistent and high-quality across all departments.
2. Screen candidates carefully, looking for someone with excellent communication skills and an understanding of customers’ needs.
3. Train your employees on how to handle customer complaints effectively; this will help them resolve issues quickly and efficiently without escalating the situation unnecessarily or causing further upset among customers.</p> 4 .Offer plenty of opportunity for feedback from staff members, so they can get better at providing top-notch support every time.</p> 5 .Make sure you have clear policies in place governing such things as response times to complaints, billing procedures etc., so that everyone understands expectations before engaging with customers</summary><br /><strong>5 points: </strong></div><!--BEGIN QUOTE-- "<p style='text-align:left;'> 1) Hire a company who specializes in customer support services – this ensures consistency & high standards across departments.<br /> 2) Screen candidates very carefully - look for someone with excellent communication skills & an understanding of custumers' needs<br /> 3) Make sure training focuses specifically on handling complaint situations effectively (& avoiding escalation)</p> <hr /> 4 ) Offering ample opportunities for employee feedback goes a long way towards ensuring good service is delivered each&everytime</hr >--> <!--QUOTE END -->
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There are a few things you'll want to keep in mind when hiring customer support from overseas. First, make sure the company has a good reputation and is legitimate. Second, be aware of any language barriers that may exist between you and your customer support staff. Finally, be prepared to budget for additional costs such as translation fees or travel expenses related to meeting with customers in person.